PRIVACY POLICY

Vaniglia & Cioccolato
Last updated: November 18, 2025

Vaniglia & Cioccolato (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit an inquiry, or make a purchase.

Information We Collect

We may collect the following information:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through our payment processor)

  • Order details and preferences

  • Any information submitted through our contact or inquiry forms

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Website pages visited and interaction data

  • Cookies and tracking data (used for analytics and improving website performance)

How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill orders for gelato pints and related products

  • To communicate about your orders, shipping, and customer service

  • To respond to inquiries submitted through our contact forms

  • To process secure payments

  • To send updates, promotions, or marketing emails (only if you subscribe)

  • To improve website performance and user experience

Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes.
We may share necessary information with:

  • Payment processors (e.g., Shopify, Stripe, PayPal)

  • Shipping carriers to fulfill delivery

  • Service providers that support website operations

All third parties are required to protect your information.

Data Security

We take reasonable measures to safeguard your information and use secure encrypted systems for payment processing. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to improve functionality and analyze website performance. You may disable cookies in your browser settings.

Your Rights

Depending on your location, you may have rights to:

  • Request access or deletion of your personal information

  • Opt out of marketing emails at any time

  • Update or correct your information

To request changes, please contact us at:
📧 brandoquilli@gmail.com

Children’s Privacy

We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:
📧 brandoquilli@gmail.com

TERMS & CONDITIONS

Vaniglia & Cioccolato
Last updated: November 18, 2025

Welcome to Vaniglia & Cioccolato. By accessing or using our website, submitting an inquiry, or purchasing products from us, you agree to these Terms & Conditions.

Use of Website

You agree to use this site for lawful purposes only. You may not attempt to interfere with or disrupt website functionality or security.

Product Purchases

We offer gelato pints and related products for sale. By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

  • Orders are subject to availability and confirmation

We reserve the right to cancel or refuse any order.

Pricing & Payments

All prices are listed in USD unless otherwise noted.
Payments are processed securely through our payment providers. Your payment information is not stored by us directly.

Shipping & Delivery

Shipping costs are displayed at checkout and must be paid at the time of purchase. Delivery times may vary based on carrier availability, weather, and location.
We are not responsible for delays or damage caused by carriers once items are shipped.

Returns & Refunds

Due to the nature of perishable food products, we cannot accept returns or offer refunds once an order has shipped, except in the case of damaged or incorrect products.
If you experience an issue, contact us at brandoquilli@gmail.com within 24 hours of delivery with photos.

Allergy & Consumption Disclaimer

Our gelato may contain common allergens such as dairy, nuts, eggs, or gluten. It is the customer’s responsibility to check ingredient information prior to consumption.

Intellectual Property

All content on this website—including text, logos, photos, and branding—belongs to Vaniglia & Cioccolato and may not be copied or reused without permission.

Limitation of Liability

Vaniglia & Cioccolato is not liable for:

  • Damages arising from website use

  • Delivery delays or carrier issues

  • Reactions or injuries from product consumption

Use products and information at your own discretion.

Contact

For questions or support:
📧 brandoquilli@gmail.com